Knowing the extent and limitations of your health care benefits. An explanation of these is contained in your plan information.
Identifying yourself and providing accurate and complete information. You are responsible for providing accurate information about your present and past medical condition (including prescription medications, over-the-counter products, dietary supplements and any allergies or sensitivities), as you understand it. You should report unexpected changes in your condition to your health care provider.
Keeping appointments. You are responsible for promptly canceling any appointment that you do not need or cannot keep.
Following the treatment plan you and your health care provider agree to. Inform your health care provider if you do not clearly understand your treatment plan and what is expected of you. If you believe you cannot follow through with your treatment, you are responsible for telling your health care provider.
Recognizing the effect of your lifestyle on your health. Your health depends not just on care provided by HUHS, but also on the decisions you make in your daily life, such as smoking or ignoring care recommendations.
Being respectful and considerate of others. Be respectful and considerate of health care professionals, staff and other patients. You should respect the property of HUHS and the property of others.
Fulfilling financial obligations. You are responsible for paying any money you owe to HUHS on time, and as required.