Harvard University Health Services is committed to delivering quality health care services, including protecting the confidentiality of patient health and financial information from unauthorized use or disclosure. We are required by both federal and state law to protect the privacy of our patients.

Commitment to Confidentiality

• Notice of Privacy Practices
• Family Educational Rights and Privacy Act (FERPA)   
• Patient Rights and Responsibilities
• Release of Health Care Information  
• Limitations of Email: HUHS cannot guarantee the privacy of email communication. Email should not be used for urgent or time-sensitive issues. 
• Secure Messaging: Members of the Harvard community with a Harvard University ID and PIN number may access our secure web portal to communicate directly with our clinicians. 

Commitment to Quality

• Accreditation
• Patient Feedback

Commitment to Effective Communication

• Interpreter Services
• Title VI of the Civil Rights Act of 1964
• Translation Services